Establish Work Method
| Our initial step is to build a relationship with the
client, discussing at length the nature of their issues/concerns and
determining what they want to achieve. It is important to assess whether
or not our firm can provide the assistance the client is seeking.
We believe that the probability of a success is significantly greater
when the time is taken to develop an environment of trust, open communication,
and a shared vision for an optimum outcome. Once a precise definition
of the problem is established and it has been determined that we can
help, details regarding the method of work to be performed are discussed
and agreed upon.
||A team consisting of key resources from the client organization
is assigned to the project. This group will become the core members
of the project team. Testing is performed, interviews are held, and
key data are collected. The information is then compiled in preparation
for formal analysis.
||All data are thoroughly analyzed in collaboration with
the client’s team. Critical findings are identified and classified.
The client’s strengths and opportunities in the area of employee
engagement are identified and highlighted.
||Although a great deal of client intervention is performed
during the discovery process, a summary presentation of findings and
subsequent discussion of various remedying alternatives is presented
by the project team.